Korea Consumer yi-Arhente karhulumente ulungiselelo esekwe kwi- ngokungqinelana nomgaqo-Consumer Protection Act ukuze ngempumelelo ukusebenzisa isikorean consumer protection imigaqo-nkquboI-arhente wenza imisebenzi enjalo njengoko) ukwenza umsebenzi uphando kwi-nkqubo iinkqubo enxulumene consumer amalungelo) ephanda consumer-enxulumene nemiba) ukuqokelela ulwazi kwi-consumer protection) ukunikezela imfundo kwaye ulwazi kwi-consumer protection kwaye) egqiba imicimbi enxulumene consumer nokhuseleko kunye umonakalo othe. I-south Korea Consumer-Arhente uzalana Ngamazwe Consumer Protection Ukunyanzeliswa Womnatha (ICPEN) kwaye Ngamazwe Consumer Imveliso Ukhuseleko Caucus.
Isisombululo ka-Consumer Umonakalo 'Consumer umonakalo' le yabangela umonakalo kwi-consumer ke ubomi, umzimba, ipropati okanye mental urhulumente yi-flawed okanye izinto ezonakeleyo iimveliso okanye nge olwaphulo okanye i-mthethweni umthetho kwi-inxalenye kushishino ngexesha ukusebenzisa imveliso okanye inkonzo ukuthengwa ukususela loo micimbi.
Xa umthengi umonakalo kwenzeka, kubathengi ingaba advised kunokuzama okokuqala ukusombulula disputes ngokusebenzisa negotiation ngemicimbi kulo mbuzo. Ukuba imbambano azinako ube sowuzinzile, kubathengi ingaba ukufuna mediation ukususela isikorean Consumer-Arhente okanye i-non-governmental consumer umbutho. Kunokwenzeka kakhulu troublesome kuba abasebenzisi bamanzi ukuba sue kwishishini nge-small amabango inkundla. Ngoko ke, phambi filing a lawsuit, kucetyiswa ukuba resort ukuba uncedo a consumer protection umbutho. Malunga consumer disputes, consumer amaqela kwaye Korea Consumer-Arhente sombulula disputes objectively kwaye ndonwabe kwi-aplikeshini zabanye abantu imbono. Isisombululo nemigaqo-nkqubo ziquka enjalo amanyathelo njengoko Consumer Counseling, Consumer Redress, kwaye Imbambano Isisombululo. Xa umthengi umonakalo kwenzeka ngenxa improper ukuziphatha kwi-inxalenye kushishino, kubathengi ingaba ukufuna uncedo oluvela Consumer Counseling Umbindi mahlanu yi-south Korea Elifanelekileyo Urhwebo Ikhomishini. I-counseling iinkonzo ezibonelelwe ngu-embindini ingaba i-public services jointly yathatha inxaxheba kwinkqubo yi-consumer protection organizations, wobulali consumer centers, kwaye Korea Consumer-Arhente.
Embindini inika ulwazi malunga isemthethweni amalungelo anikezelwa abasebenzisi bamanzi kunye namanyathelo ukuba unako kuthatyathwa ukufumana imbuyekezo ye-consumer umonakalo wenza ngexesha ukusebenzisa iinkonzo, iimveliso, amayeza, ezemali kwaye i-inshorensi, kwaye automobiles. Consumer Redress Zasekuhlaleni disputes kusenokuba kugqitywe nge-lawsuits, kodwa banako kumele kube kugqitywe ngokukhawuleza ngakumbi conveniently ukuba omnye isebenzisa Korea Consumer-Arhente okanye ezinye consumer organizations.
Ukuba ishishini rejects i-consumer ke, ngenxa iimfuno, i-arhente unako ukufumana abakwicandelo i-consumer umonakalo ityala phezu consumer ke isicelo. Ukuba isicelo consumer redress, kubathengi kufuneka uzalise i-consumer redress uxwebhu lwesicelo kwaye qhoboshela i-enxulumene amaxwebhu: receipts okanye izivumelwano ukuba unako kuvavanya isivumelwano okanye isivumelwano imveliso nokulungisa isiqinisekiso ukuba unako kuvavanya consumer umonakalo uxwebhu ucela i-ukucinywa ka-isivumelwano okanye isivumelwano. I-arhente iza kovavanyo kunjalo ndonwabe kwaye kugweba eyimali yoshishino ngokungqinelana isikorean umthetho. Ukuba ishishini ngu netyala kuba umonakalo, i-arhente iza recommend ukuba ishishini kuhlawula imbuyekezo yabasebenzi i-consumer. Uninzi iimeko ingaba ngokuqhelekileyo kugqitywe ngaphakathi enye inyanga. Imbambano Isisombululo Ukuba imbambano ayinakusonjululwa yi-Consumer Redress umgaqo-nkqubo, i-consumer ingaba isicelo mediation yi-Consumer Imbambano Septemba Ikhomishini (CDSC).
I-CDSC yamiselwa ngaphakathi isikorean Consumer-Arhente kwaye wenze quasi-matyala amandla, ngoko ke kubathengi musa kufuneka ufumane eyahlukileyo isihlalo ukusuka kwinkundla.
Ukuba omabini amaqela yamkela isigqibo eyenziwe CDSC, sele efanayo-matyala iziphumo. KE Qaphela: ngasentla ulwazi waba ezibonelelwe ngu-KOTRA - ukutyala Imali Korea (ICC -). Akukho namnye kwi KE iqela sele kokuba na amava nge-arhente kwaye baya appreciate ngayo ukuba unayo kwafuneka sihambe nokwazi malunga yakho amava.
